GUEST-FIRST AIRBNB PROPERTY MANAGEMENT
Australia’s first guest-focused short-term rental management company delivering customizable Airbnb and holiday rental solutions that enhance guest experience and increase your rental income.
What the Stays Manager Does
Listing Creation & Optimization
The Stays Manager writes compelling listings, apply SEO best practices, and use data-driven pricing to maximize your property’s visibility and bookings on Airbnb and other platforms.
Airbnb & Short-Term Rental Management
From calendar sync to guest screening, The Stays Manager handles every aspect of your short-term rental, delivering a seamless experience for both owners and guests.
Guest Communication & Support
The Stays Manager provides 24/7 guest messaging and support, ensuring quick answers, smooth check-ins, and five-star-worthy stays.
Maintenance Coordination & Repairs
The Stays Manager handles routine upkeep and urgent repairs fast, using trusted professionals to protect your property and maintain guest satisfaction.
Cleaning & Restocking Essentials
After every check-out, The Stays Manager coordinates professional cleaning and restocks all guest essentials, linens, toiletries, and more, ensuring your property is always guest-ready.
Professional Property Photography
The Stays Manager delivers high-quality photography to showcase your space, increase clicks, and create stronger first impressions for guests.
Why Property Owners trust the Stays Manager
5-Star Guest Experience Strategy
Transparent Property Management, Built for Owners
Customizable Airbnb Management That Adapts to Your Property Goals
Clear Communication, No Surprises
Results-Driven Approach to Performance
Designed to Maximize Guest Satisfaction
Real-Time Owner Dashboard & Tools
About the
Stays Manager
Based in Sydney, the Stays Manager is Australia’s first short-term rental management company built around one simple belief: happy guests drive higher revenue. While many Airbnb management services focus solely on profits, we prioritize the guest experience, because 5-star stays lead to better reviews, repeat bookings, higher conversion rates, and ultimately, greater earnings.
What sets us apart is our fully customizable Airbnb management plans. We tailor every service, from expert listing optimization to premium cleaning, maintenance coordination, and professional photography, to your specific property and goals.
If you're seeking a transparent, guest-first partner who customizes your strategy and actually helps grow your rental income, you've found it.
Maximize Your Airbnb Revenue with Expert Property Management
The Stays Manager enhances your revenue by optimizing every aspect of your listing.
From high-quality cleaning and prompt communication to tailored guest services, these efforts improve guest satisfaction and encourage repeat bookings.
Professionally managed listings achieve a 5.8% conversion rate, compared to 2.5% for self-managed properties, resulting in a 29% increase in revenue annually.
Professional management not only boosts Airbnb listing performance but also maximizes your revenue potential by delivering superior value to guests.
Data Sources: AirDNA, Focus Digital, Finder, SA Wealth Group, Airbtics, MadeComfy, Guesty
The Stays Manager’s Offer
Custom Airbnb Management Tailored to Your Needs
Every property is different and so is every property owner.
That’s why we don’t offer fixed Airbnb management packages. Instead, we create custom solutions based on your goals, your level of involvement, and what your property needs to perform at its best. Whether you prefer to stay hands-on, share responsibilities, or hand everything over to the experts, the Stays Manager will design a short-term rental management plan that works for you.
THE 70/30
Are you a short-term rental owner who wants to stay involved while getting expert help with key Airbnb management tasks?
This flexible plan is perfect for hands-on owners who want professional support in specific areas like guest communication, pricing, or marketing. Every task is customizable. The Stays Manager will collaborate with you to create a management plan that aligns with what you still want to handle.
THE 50/50
Do you want a flexible Airbnb co-management solution that shares responsibilities between you and experienced professionals?
Ideal for owners who want to stay partially involved while offloading core tasks like calendar management, guest support, or performance reviews. This offer is fully tailored to your needs. The Stays Manager only takes on the tasks you choose to delegate.
THE 100
Looking for full-service Airbnb property management so you can earn passive income without the day-to-day involvement?
Designed for owners who want to step back and let experts handle everything, from listing optimization and guest experience to operations and performance tracking. And if you'd still like some involvement, the Stays Manager can tailor the plan to match your preferences.
Frequently Asked Questions
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At Stays Manager, we handle every aspect of your short-term rental, from listing creation and guest communication to cleaning, restocking essentials, and ongoing maintenance.
As Australia’s first guest-centric Airbnb management company, we go beyond traditional property care by focusing on delivering exceptional guest experiences that drive better reviews, repeat bookings, and higher revenue.
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Our tailored strategies optimize your listing’s visibility, improve your property's online reputation, and enhance the guest experience.
With professionally managed properties averaging 29% more in annual revenue than self-managed ones, the Stays Manager ensures you earn more by creating a seamless and unforgettable stay for every guest.
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At Stays Manager, we offer customizable plans to suit your specific needs, whether you need full-service management or partial support.
Our fees are structured to be transparent and performance-based, so you only pay for value that translates into higher revenue and better guest satisfaction.
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Absolutely. We offer flexible service plans that allow you to stay as involved as you want.
Whether you prefer to share responsibilities or hand everything over, the Stays Manager ensures seamless collaboration, keeping you updated through real-time dashboards and monthly performance reviews.
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Transparency is core to our service. You’ll have 24/7 access to your property’s bookings, earnings, and guest feedback through our online dashboard or mobile app.
In addition, we partner only with trusted local providers for cleaning, maintenance, and photography to ensure your property is always presented at its best.
Schedule Your Free Consultation with The Manager
Schedule your free Airbnb management consultation with the Stays Manager and discover how to increase your short-term rental revenue.
We’ll discuss your hosting goals, preferred level of involvement, and property needs to create a custom Airbnb management plan that works for you.